FAQ

How do I Redeem a Voucher?

To redeem a voucher purchased on any deal site, please click “Redeem A Voucher” on the top of our home page.  Simply input your voucher code and click ‘Redeem Offer’. You will be taken to a page to log in or register with your course in the shopping cart.  Your voucher gives you 100% off so your cart total will be $0.  After registering, you will be taken to your course.

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How do courses work?

Once you buy a course they are on-demand.
What it means is that you can start right way ! Once you enroll you can start learning completely on your own time. The course is valid for 1 year. You can view the course for as long
as you like and as often as you like.

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What hardware do I need to listen and watch the recordings?

Our courses can be access from almost any device with an internet connection. All that is required of you in order to attend is a computer, laptop, iPad, iPhone, or any device with a browser which is connected to the internet, and is equipped with speakers or earphones.

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Do you restrict the amount of times I can watch the recordings?

There is no limit on the amount of times you can view the video recordings when they are available in your course session.

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How do I download the recordings to my computer?

These recordings are not “downloadable”. You cannot store them on your computer’s hard drive. It is only possible to view them when you are connected to the internet.

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How long will I have access to the recordings?

You will have access to view these recordings for up to 30 days after the course has been completed.

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How do I access the recordings?

The video login page is as simple as logging into your account. Use the “Login” link in the top right corner of our home page. These same login credentials can be used to access all recordings.

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I’m registered for the incorrect course

Send email to dean@fortunaacademy.com

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Having trouble viewing a video?

Try loading the video on different web browser i.e. chrome/Firefox/ safari etc. You may have firewall blocking you, downloading a newer version of web browser can help solve this issue

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